Support
We're here to help you get the most out of Posti AI.
Contact Us
Have a question, issue, or suggestion? Reach out to our team and we'll get back to you as soon as possible.
- General support: support@posti-ai.com
- Legal and privacy inquiries: legal@posti-ai.com
- Response time: within 24 hours on business days
Frequently Asked Questions
How do I create my first post?
Open the app, type or speak your idea, choose a content format (carousel, text post, reels script, hooks, or thread), and tap Generate. Your content will be ready in seconds.
What content formats are supported?
Posti AI supports five formats: Instagram Carousels (5-7 slides), Text Posts, Reels/TikTok Scripts, Attention Hooks, and Twitter/X Threads.
How many languages are supported?
Posti AI supports content creation in 43 languages. You can generate content in any supported language regardless of the language you use for input.
Is voice input available?
Yes. Voice input uses iOS native speech recognition and works entirely on your device. No audio is sent to external servers.
How many free generations do I get?
New accounts receive 5 free content generations. After that, you can upgrade to a premium plan for unlimited access.
Can I edit generated content?
Absolutely. All generated content is fully editable. You can modify text, reorder carousel slides, and customize the output before saving or sharing.
How do I cancel my subscription?
Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your iPhone, find Posti AI, and tap Cancel Subscription.
How do I delete my account?
You can delete your account from the app's Settings screen. This will permanently remove all your data, including saved topics and generated content. Account deletion is immediate and cannot be reversed.
Report a Bug
Found something that doesn't work as expected? Please email us at support@posti-ai.com with a description of the issue, your device model, and iOS version. Screenshots are helpful.
Feature Requests
We love hearing your ideas. Send feature suggestions to support@posti-ai.com and we'll consider them for future updates.
App Store
Download Posti AI from the App Store.